This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website www.idealdeli.com and services.
What personal information do we collect from the people who visit our website or use our services?When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience and to provide our food delivery and catering services.
When do we collect information?We collect information from you when you place an order, fill out a form, register on our site, or enter information on our site.
How do we use your information?We may use the information we collect from you when you register, place an order, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
To improve customer service and effectively respond to your requests.
To process your transactions and deliver your meals.
To send periodic emails regarding your order or other products and services.
To follow up with you after correspondence (live chat, email, or phone inquiries).
To personalize your experience and better tailor our offerings to your needs.
How do we protect your information?Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
Do we use 'cookies'?Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
We use cookies to:
Help remember and process your food orders.
Understand and save user preferences for future visits.
Compile aggregate data about site traffic and interactions to offer better site experiences and tools.
Third-party disclosureWe do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, provided that those parties agree to keep this information confidential.
Third-party linksOccasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites.
COPPA (Children Online Privacy Protection Act)We do not knowingly collect information from children under 13 years of age. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we discover that we have collected information from a child without parental consent, we will take steps to remove that information.
Fair Information PracticesTo be in line with Fair Information Practices, should a data breach occur, we will notify you via email within 14 business days.
We also adhere to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
CAN-SPAM ActThe CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, and gives recipients the right to stop emails from being sent to them.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests.
Process orders and send information and updates related to orders.
Send you additional information regarding our products and services.
To be in accordance with CAN-SPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement where applicable.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at [moc.ogacihciledlaedi%40ofni] and we will promptly remove you from all correspondence.
Contacting UsIf there are any questions regarding this privacy policy, you may contact us using the information below:
IDEAL DELIAddress: 249 W Dundee Rd Buffalo Grove, IL 60089Phone: 224-676-0116Email: moc.liamg%407iledlaediWebsite: https://idealdeli.com/Last Updated: 04/28/25